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Descripción

PRODUCTO:

Nombre: Chocolates on the Pillow P (Libro en Inglés)
Marca: Vintage

DESCRIPCIÓN:

Nota de la solapa Praise for Chocolates on the Pillow Aren't Enough If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.--Millard S. Drexler, Chairman and CEO, J. Crew GroupWhat brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.--Emeril LagasseAttention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.--Tiki BarberJonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!--David Neeleman, founder and former CEO, JetBlue Airways Corporation Praise for Chocolates on the Pillow Aren't EnoughJonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read! --David Neeleman, founder and CEO, JetBlue Airways CorporationIf you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some. --Millard S. Drexler, Chairman and CEO, J. Crew GroupWhat brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more. --Emeril LagasseAttention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition. --Tiki Barber Contraportada Praise for Chocolates on the Pillow Aren't Enough If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.--Millard S. Drexler, Chairman and CEO, J. Crew GroupWhat brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.--Emeril LagasseAttention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.--Tiki BarberJonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, rega

CARACTERÍSTICAS PRINCIPALES:

-Libro Impreso
-Edición: 1
-Editorial: Vintage
-Autor: Tisch, Jonathan M

MÁS DETALLES:

Tiempo de entrega: 10 días
Peso del paquete: 1 kg
Medidas: 5 cm x 22 cm x 27 cm cm
Material: Papel
Modelo: 9780470404638
Meses de garantía: 1
Garantía: Por defectos de fabricación
Condición: Nuevo
Color: Multicolor
Nombre de color: Multicolor
ASIN: 0470404639
País de producción: United States
Encuadernado: Pasta blanda
Editorial: Vintage
Titulo del libro: Chocolates on the Pillow P
Autor: Tisch, Jonathan M
Fecha de publicación: 2009
Idioma: Inglés
Edición: 1
Número de páginas: 272
ISBN-13: 9780470404638
Edad mínima sugerida: 6
Contenido del paquete: 1 pieza
SKU: 9780470404638

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